Last Updated: June 2026
Thank you for shopping with Ovilip.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–7 Business Days
- Other Cities: 5–10 Business Days
- Remote Areas: 7–15 Business Days
Delivery times are estimates and may vary depending on location and courier service availability.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout.
Promotional free shipping offers may be available from time to time.
Tracking Information
Once your order has been shipped, tracking details will be sent via email, SMS, or WhatsApp where available.
Delivery Delays
Delivery delays may occur due to:
- Weather conditions
- Public holidays
- Courier disruptions
- Natural disasters
- High seasonal demand
Ovilip is not responsible for delays beyond our reasonable control.
Incorrect Address
Customers are responsible for providing accurate shipping information. Additional charges may apply for re-shipping orders due to incorrect addresses.
Lost Packages
If your package appears lost, please contact us and we will coordinate with the courier partner to investigate the issue.
Contact Us
Email: info@ovilip.com
Phone: +91 820 020 923
